Commercetools, the digital commerce AI company, today announced it has won the 2026 SaaS Award for Best SaaS Solution for Consumer Services, eCommerce & Retail, recognizing the company’s innovation in helping enterprises adapt to a new era of AI-powered shopping.
The award specifically recognizes AgenticLift, commercetools’ standalone agentic commerce offering that enables enterprises to make their products discoverable and purchasable across emerging AI channels while continuing to use their existing commerce infrastructure. The solution gives businesses a path into agentic commerce without requiring a full replatform.
The recognition comes as commerce moves rapidly beyond traditional websites and apps, and AI becomes an increasingly important part of how consumers shop. According to 2026 research from McKinsey, 63% of surveyed European consumers using AI in their shopping journeys use it to compare brands, products, prices and reviews, while 55% use it to learn about products or categories and 46% for product discovery and inspiration. Yet adoption declines closer to the transaction, highlighting the opportunity for retailers to connect AI-powered discovery with the ability to buy.
AgenticLift is part of a broader approach designed to give enterprises multiple paths into this new era of commerce. Earlier this year, commercetools introduced autonomous commerce, where AI systems can make and execute commerce decisions in real time within business-defined rules and boundaries.